| ICG was established in March 1999 as a computer technology company. Since then has evolved into specializing in providing Internet solutions to help businesses and individuals discover and expand into the area of interactive business interactions or to improve on their existing websites. |
|
 |
In February 2006, the ICG team merged with e3 MarketStreet Design and Marketing to form a strategic alliance and advancement into the areas of eMarketing and Video marketing. e3 MarketStreet evolved from a previous company established in 2001, Kiosk4u.com, which provided businesses with interactive, Internet Kiosks for business presentations, way-finding, and tradeshow promotions. Kiosk4U has a strong tie with the PGA TOUR’s Phoenix Open (now FBR Open) when it established its first full tournament information self-help system to the event. This expertise in innovative communication and marketing services has allowed Internet Commerce Group’s resources to its clients be invaluable. The ability to provide expert design coupled with a vast array of time-tested Internet marketing experience allows ICG clients to succeed as an Internet business.
Our strength is in the way we bring experienced resources together to create the dreams of our clients. We have a small in-house team of designers and programmers that work vital projects for our clients. To add to that, our team expands its capabilities with external dedicated specialty designers and programmers that are available any time we need to develop large projects quickly and efficiently. If our client wants top-end animation design, we can give it to them.
ICG partners with enterprise companies to help them build stronger, more profitable relationships with their business customers. Our partners include EyeBlaster, SilverPop, KMGI, Authorizenet, GoDaddy.com, Modavox, and others.
ICG offers database, website, script, logo and banner design as well as site promotion, Search Engine Optimization and eMarketing. ICG provides video marketing and hosting and with its own HyperChannel Solutions brings a service for those companies who believe in rich media marketing a solution that no one but ICG can give them.
Our Service Guarantee
We provide an excellent reliable product at affordable prices, unequaled service and support, coupled with strong and reliable Internet partners, is not only hard to find, but enables our clients success on the Internet today. We provide online businesses with a comprehensive and reliable source for their online business needs, verifiable references to back up these claims and we can effectively develop any size project for any size company worldwide.
We also maintain complete confidentiality for our clients and their company information. We are registered with the - The Data Protection Act 1998 and have also adopted the Information Security Management standard BS7799.
Refund Policy
If for any reason you are unhappy with our hosting services, you can cancel within 7 working days and get your money back. We operate fully within the Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No. 2334). Every non-business customer has the fundamental right to cancel a payment within 1 hour of the transaction.
Corporate Structure
[ ] Account Executive – The Account Executive is responsible for setting strategic goals. They supervise all of the marketing and business strategy activities, as well as the handling of all contracts, proposals and future client needs. The Account Executive works closely throughout the project with the Project Manager and acts as one of the main contacts.
[ ] Project Manager – The Project Manager is the main point of contact once the project has begun. They are responsible for ensuring that the design and development aspects of the web site are managed and delivered according to the plan. They will develop, monitor and execute project plans, raise flags if necessary, set deadlines, coordinate with any third parties, as well as provide direction to designers and developers. The Project Manager will communicate any risks or issues to the appropriate team members and ensure the project stays within the scope that is initially determined.
[ ] Chief Technical Officer – The Chief Technical Officer is responsible for any application development of the site. They will provide necessary technical data and will work to identify issues, which will help to define business processes, information flow and technical requirements. The Chief Technical Officer will coordinate and monitor all application development activities.
[ ] Creative Director – The Creative Director is responsible for the fundamental success of the web interface. As the manager of the visual design team, the Creative Director oversees the definition of each site’s concept, visual design and brand integrity. Working in concert with the Information Designer, the Creative Director’s goal is to provide the most effective and compelling experience for the target audience(s).
[ ] Information Designer – The Information Designer is responsible for designing the site’s infrastructure. Elements of site infrastructure include content organization, site navigation, labeling, and searching systems. Acting as the user advocate during the design and development of each site, the Information Designer’s goal is to ensure the site is both useful and useable. The Information Designer is also responsible for managing and creating all deliverables including the Project Analysis Document, site map and site flow.
[ ] Lead Visual Designer – The Lead Visual Designer is responsible for creating the overall look, feel and navigation of the site interface. They create the initial looks, navigation and content layout that provide a useable, customer-centric experience. The Lead Visual Designer will coordinate the template construction and graphic development for the site.
[ ] Lead Developer – The Lead Developer will assist the Chief Technical Officer in creating applicable databases and applications. The Lead Developer will follow the technical specifications and will also be instrumental in unit integration and testing.
[ ] Quality Assurance Specialist – The Quality Assurance Specialist is responsible for testing the overall integrity of each site’s technical construct, user interface and application functionality. The rigorous inquiry covers all aspects of the site, including backend systems, load capability, integration, usability, security, programming, compatibility and display. As an integral team member during each step of the implementation process, the QA Specialist’s primary goal is to ensure the final product meets each of the specifications defined in the Project Analysis Document, as well as industry best methods and practices.
[ ] Support Team – The support team consists of individuals who will be instrumental in the on-going support of the site, if necessary. Though some clients may have an existing development team in place to maintain day-to-day changes to their web site, ICG’s support team can be made available if necessary.
Any of the above-referenced team players are able to provide information on a consultative basis, if necessary.
The portfolio section of our site gives examples of some of the work ICG has completed for clients.
If you wish to contact us regarding work on a website, please use the quote request form. |